I couldn’t agree with you more. My 79 year old mother who prides herself on not having any social media accounts is still distracted by endless emails and calls. On reflection I realised that she is also doing all of the work that secretaries and receptionists might have once done to arrange all of her hospital appointments, municipal bills et al With the loss of these support roles to smart AI/ online systems we, the customer now operate them ourselves - it has led to us needing to do all of that extra leg work- which includes my 79 year old mum= distraction from the more important things in life like coffee with friends and walks with her dog
I couldn’t agree with you more. My 79 year old mother who prides herself on not having any social media accounts is still distracted by endless emails and calls. On reflection I realised that she is also doing all of the work that secretaries and receptionists might have once done to arrange all of her hospital appointments, municipal bills et al With the loss of these support roles to smart AI/ online systems we, the customer now operate them ourselves - it has led to us needing to do all of that extra leg work- which includes my 79 year old mum= distraction from the more important things in life like coffee with friends and walks with her dog